Workshops

Face to face training that eases the pain

Our workshops are designed to help you find the right solution for your business –wherever it is in the cycle. Worried that your turnover is going up (but your profit isn’t)? No problems. Concerned about the need for change at your organisation? We can help. Take a look at the course outlines below. And if you recognise your situation in any of the scenarios just drop us a line or call 0208 238 8730 for a chat.

Business Value Maximisation

What’s the problem

When you’re worried that your current performance might be undervaluing your business. 

If you’re planning to sell your business or are looking for investment, it’s important to make sure you’re operating at maximum. How else can you be certain you’ll get the very best price?

How do we fix it?

A course that helps you realise the true potential of your business

Understand where you are now. And where you need to be. Learn the process to maximising your company value and take the steps you need to get there.

What’s included?

  • Now-Where-How
  • 10 Step Process for Bus.Value Maximisation
  • Profit Improvement & Growth
  • Minimising Risk
  • One Page Plan

Change Success

What’s the problem

When you’re apprehensive of change and don’t know if it will be successful. 

Did you know that most change projects have only a 30% chance of success? It’s no wonder that organisations can be reluctant to change. It’s a scary thing to do. And what guarantee do you have that it will be successful? But what if we can show you a process which typically increases that chance of success to 70%?

How do we fix it?

This workshop shows you how to drive change success in your business, team or personal life. 

You’ll walk away with a set of clear actions to take back and implement so you can boost the probability of success on your next project.

What’s included?

  • The Why
  • Change Success Model
  • Change Insights
  • Pulling the levers of Change
  • Applying Change

Coaching and Developing People

What’s the problem

When you’re not getting the best out of your people. 

For your business to be a success everyone in your team needs to be behind you. But if your people feel neglected and de-motivated, or they’re not realising their potential, this can have a serious knock-on effect for your businesses ambitions. So what steps can you take to build the A team?

How do we fix it?

A course that shows you the way to get the very best from your team. 

Learn how to identify and fix the training gaps in your business. How to coach and develop a team that is united in achieving your goals. Understand how your personal ambition can be aligned with the success of your company.

What’s included?

  • Coaching and developing your team
  • Change. Focus
  • Life Purpose
  • Personal strategic SWOT
  • Training Needs Analysis
  • Time Management
  • Affirmations
  • Stress Management Powerful Questioning
  • Four step Problem Solving Process

Customer Service

What’s the problem

When poor customer service is costing you money.

 The customer is always right. Even when they aren’t. So you need a customer experience that makes ‘em feel special and keeps ‘em coming back. Is your business like so many others that lose significant chunks of profit because of poor customer service skills?

How do we fix it?

A workshop that helps you put customer service at the forefront of your organisation. Just like it should be…. 

Stop losing money because of poor customer service skills at all levels. Explore the things your existing and prospective customers really need. Discover the secret to developing listening skills. Learn the skills you need to be great problem solvers.

What’s included?

  • Roadmap to Great Customer Service
  • Who are our customers/what are their needs?
  • Measuring and monitoring Customer Service
  • 6 step process for Handling Complaints and Difficult Customers
  • One Page Plan

Growth Strategy

What’s the problem

When your sales are stagnating and you don’t have a plan B… 

Growing sales = growth. And if you’re not making enough sales you could be looking at a real problem. When the path to sales enlightenment and growth can be long – wouldn’t it be nice to at least have a map?

How do we fix it?

A workshop that gives you a marketing and sales strategy that ensures continued success. 

You’ll explore the products, services, people, industries and market segments that will give you the growth you want. Then you’ll discover the strategies you need to achieve your goals. And you’ll develop a marketing and sales strategy that will keep you ahead of the competition.

What’s included?

  • Audit your current marketing activity
  • Understand diffusion of innovation
  • The 5 steps to consumers making decisions
  • Market Segmentation,
  • How to design customer surveys
  • Completing a competitor analysis
  • Driving product strategy with a product portfolio analysis
  • Understanding Product and Pricing Strategies
  • Developing growth strategies

Investor Readiness

What’s the problem

When you have a great business plan but lack the funds to exploit it. 

The good news is you have a plan. The bad news: you’re failing to execute it. What are the tools you can use to make sure you’re ‘investor ready’? How are you going to secure outside investment? What steps do you need to take to start delivering on your plan?

How do we fix it?

A course that shows you how to get your business ready for investment. 

Many businesses think that they’re ready for investment when in reality they aren’t. You’ll explore the steps you need to take to lift profitability, improve systems and growth opportunities, and many more strategic activities.

What’s included?

  • Definition of equity
  • An Attractive Business – What makes an opportunity
  • The Team – Key attributes
  • About Investors –Sources of finance, Taking Action –  Diagnostic

Leadership Development

What’s the problem

When you worry that you’re not doing a good enough job…or aren’t even clear what your role should be. 

It can be tough at the top.  Your role as a leader is to set a clear direction and build an environment that allows your team to achieve the desired goals. But when the world you operate in changes at such speed, how do you balance this role with the other demands in your business?

How do we fix it?

A workshop that teaches the skills you need to be a successful leader. 

To succeed in this volatile business environment, leaders frequently undertake strategic initiatives. These initiatives are often poorly charted and inadequately executed. Learn the difference between managing and leading. How to act as a role model. And how effective delegation will give you more time to focus on your strategy.

What’s included?

  • Managing versus leading
  • Core Values
  • Leadership styles
  • Motivation
  • Being a role model as a leader
  • Dealing with change
  • Effective delegation
  • Providing performance feedback
  • Pulling together into a One Page Plan

Negotiation Skills

What’s the problem

When you feel bad about a deal. But you don’t know why… 

Negotiating is a part of life. And a successful negotiation results in an agreement that each party will willingly fulfil. Sounds simple. But what are the steps you need to successfully negotiate agreeable terms?

How do we fix it?

A course that reveals the art of successful negotiation and breaks it down into six easy steps. 

Why treating negotiation as a competition guarantees a negative outcome. How to decide on your tactics. And the six steps to successful negotiation.

What’s included?

  • Negotiation styles
  • Tactics
  • Communication, BATNA
  • Deadlocks in negotiation
  • Teams
  • Preparation
  • Wants
  • Proposal
  • Bargaining
  • Agreement
  • Follow-up

Presentation Skills

What’s the problem

When you’ve failed to prepare for a presentation. And you want to do better. 

Not everyone is born a natural performer.  Getting up to make a speech or an address can be a real challenge. And failing to prepare for a presentation is a recipe for disaster. So what are the presentation pitfalls and how can you avoid them?

How do we fix it?

A workshop that teaches you how to be an effective presenter

Presentation skills are essential for all consultants, managers and leaders. An effective presenter is a facilitator, motivator, coach, teacher, expert and leader all in one package. And this course shows you how to succeed at all of them.

What’s included?

  • Presentation environment
  • Seven Learning Principles
  • Structuring a Presentation
  • Final Presentation
  • Implementation

Problem Solving

What’s the problem

When you’re fed up with bumbling through the decision making process. 

Making bad decisions can be a problem. And not making a decision can be even worse. Wouldn’t it be better to have a set of tools that give you an objective framework for making the right decisions in your business?

How do we fix it?

A course that gives you a common approach to problem solving your organisation. 

This workshop gives you a series of tools and methodologies to help you identify the root causes of issues and how to fix them. How to set up the right KPIs for your business. And shows you how to build a continuous cycle of improvement.

What’s included?

  • Discovering outside the box ideas
  • Getting to the root cause of issues
  • Making robust decisions
  • Prioritising Issues effectively
  • Brainstorm strategies and prioritise
  • Transform our strategies into actions 
  • Monitor with Key Performance Indicators
  • How to make it a continuous improvement cycle

Profit Improvement

What’s the problem

When you can’t increase your turnover or your profits. 

Processes. They’re everywhere. But what happens when your processes add nothing to the smooth running of your business? Or worse – they add necessary layers of complexity that cost you money. Is it time to take out the trash and cut the waste?

How do we fix it?

A workshop to help you get rid of waste and increase your profitability. 

Waste elimination is one of the most effective ways to increase profitability in businesses. This course takes you through the seven wastes model so you can develop a clear waste reduction plan to improve profitability.

What’s included?

  • Understanding the Business Improvement Stages
  • Waste Audit process
  • Profit Formula
  • Driving Implementation
  • Summary and key actions

Recruitment Process

What’s the problem

When you’re wasting time and money recruiting the wrong people.

 Finding the right candidate can be difficult. Especially when you’re operating in a crowded market. How do you sell yourself? Why should someone join your organisation? How do you make sure you hire the very best people. In short – how do you stop wasting so much time and effort?

How do we fix it?

A course that shows you how to professionalise your recruitment. 

Understand the role you’re advertising and how to sell it. Explore the stages of the recruitment process. Prove to your existing employees and the candidates of the future that you have a robust approach to building the right team for your business.

What’s included?

  • Describing the position
  • Selling the position
  • Developing the interview format
  • Short-listing
  • Interviewing
  • Select & Reference
  • Making the offer
  • Breaking the news to the unsuccessful applicants
  • Planning and conducting the induction

Strategic Planning

What’s the problem

When you realise that without a business strategy, you don’t have a business. 

If you don’t know where you want to go then it doesn’t matter which direction you travel. And as far as business strategies go – that’s not a very good one.

How do we fix it?

A workshop that allows you to develop the best strategies. 

Use a One Page Plan to drive effective strategic planning. Learn a brilliant fantastic starting point for almost all client engagements. Ensure you are focused on a clear vision and have clarity on the strategies you should implement first.

What’s included?

  • The strategic planning process
  • Understand where we are NOW
  • Gain clarity to WHERE we are going
  • Determine our competitive advantage
  • Develop HOW strategies with the strategic SWOT
  • Brainstorm further HOW strategies
  • Prioritise our top strategies
  • Transform our strategies into actions with the force field
  • Pull all our work together into a one page plan

Team Development

What’s the problem

When it’s a struggle to get your people to work together as a team. 

There’s lots of resources available for team leaders. Not so much for team members. How do they learn how to do their job more effectively? Why is there often an assumption that teams just know what to do? Wouldn’t a tried and tested process to give teams the skills they need be a better way?

How do we fix it?

A workshop that improves your business by harnessing effective teamwork. 

Leverage the skills and experience of every member of your team. Learn the tools and processes you need to allow your team to operate at the very highest level.

 

What’s included?

  • What is a team?
  • Business Improvement through team work
  • Balanced Team Model
  • Team Psychology
  • Personal Team Style
  • Team dynamics
  • Team structure
  • Team Selection process
  • Running Project Teams

Time Management

What’s the problem

When there’s just too much to do and too little time. 

If you want to achieve personal and business success you need to manage your time effectively. We only have 168 hours in a week. Are you prioritising the right issues? Are they getting the right amount of attention? Are you working on the 20% of issues that will give you 80% of your success? 

And if not. Why not?  

How do we fix it?

A course that shows you the time management techniques you need to efficiently plan your time, your business, and your life… 

Explore the to tools and techniques that will allow you to channel your energy and efforts effectively into achieving goals. Identify your time management barriers and develop an action plan to overcome them. Plan and finish with a list of actions ready for immediate implementation.

What’s included?

  • Understand what Time Management is and how it affects  you
  • Identify time management barriers and priorities
  • Develop action plans to address them
  • Life Balance and your Belief system
  • Learn when to say ‘No’
  • Prepare a One Page Time Management Plan
  • Understand KPI’s and Reward yourself

Vision Setting

What’s the problem

When you don’t have a vision (and you’re worried about the consequences)… 

Setting a vision is hard. Getting your people to buy in to this vision is even harder. But the consequences of failing to build a vision can be dire. For most people a ‘vision’ is doing the same as today. But when the world is changing so rapidly, more of the same would be wrong. 

So how do you work out what’s right?

How do we fix it?

A workshop that give you the world’s best practice for setting a vision for your business. 

Learn the very best way to develop your vision. Learn a combination of world’s best practice and self-developed tools and processes. Make sure you can articulate a clear and concise vision and give yourself a sustainable competitive advantage.

What’s included?

  • Develop a vision
  • Understand how to overcome and use barriers to visioning to your advantage
  • Understand and know how to use the Mindshop 5 Step Visioning Process.
  • Know to link your vision
  • Know how to communicate your vision to all stakeholders
  • Understand the methodology for helping others to see their vision
  • Prepare a One Page Plan to implement your vision

Get in touch for a free meeting

We’re here to help. If we can’t help directly, we probably know someone who can. All you have to do is ask….