HMRC accused of ‘poor complaint handling’
Poor service levels drive customer complaints.
BoE increases interest rates to 5%
Base rate rises by more than expected.
Inflation remains the same in May
Falling fuel prices offset by recreation and culture costs.
FSB urges summer support for tourism sector
Recommendations come after predicted boom in ‘staycations’.
Ministers must support HMRC, says CIOT
CIOT’s new president urges Government for more support.